Peer-to-peer activity can drastically impact on your broadband speeds by constant uploading and downloading.
When my broadband slowed I installed the NetMeter program on my PC to monitor the connection. It showed constant downloading and uploading by a game called KChess Elite, which I don’t seem to be able to remove from the computer. Can you help? AR, via email
This sounds like peer-to-peer activity — the automatic file-sharing of software, music or video files. It does not sound like the kind of thing KChess Elite — a well-regarded chess program from Ark Angles — would normally do. However, the software is widely pirated, so it could be that you downloaded it from an untrustworthy source and it isn’t what it appears to be. You must first stop the rogue program from running each time the PC boots up. As you are a Windows user, click on the Windows logo in the bottom-left corner of your screen, then type “msconfig” into the search box that appears. When that file is found, double-click on it, open its Startup tab, deselect the KChess program, then restart the computer.
You should now be able to remove the software by going to the Control Panel, opening the Programs link and clicking on “Uninstall a program”. If this doesn’t work, consider using a more powerful, third-party uninstaller. Free, trial and commercial applications are available from innovative-sol.com, revouninstaller.com and ursoftware.com, all of which can remove applications that Windows alone can’t.
Finally, to get the correct version of KChess Elite, download it directly from arkangles.com. It costs £31.